Learn how we collect, use, protect, and manage your information when you shop and connect with VivaraEssence.
Welcome to VivaraEssence.
At VivaraEssence, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store and safeguard information when you visit our website, create an account, purchase products, contact our customer support team or interact with our services.
Website: https://vivaraessence.com/
By using our website, you acknowledge the data practices described in this Privacy Policy.
We may collect the following categories of information.
Information you voluntarily provide when placing an order, creating an account, contacting us or subscribing to communications may include:
When you make a purchase, we collect information necessary to process and fulfill your order.
Payment transactions are handled through our payment service providers. Payment details are processed according to the security and privacy practices of the applicable provider.
We may retain transaction references, payment status, order history and related records for customer support, accounting and legal purposes.
When you access our website, certain information may be collected automatically, including:
This information helps us operate, secure and improve our services.
We use personal information for legitimate business purposes, including:
Where permitted by applicable law, we may send information about new products, special offers, promotions and store updates.
You may unsubscribe from promotional emails using the unsubscribe link included in those messages or by contacting us.
Transactional communications, including order confirmations and shipping notices, may continue as necessary to provide our services.
VivaraEssence uses cookies and similar technologies to support website functionality, understand how visitors interact with our website and improve our services.
These technologies may include:
You can manage or disable cookies through your browser settings and any consent controls provided on our website.
Disabling certain cookies may affect shopping-cart functionality, account access or other website features.
Where required by applicable law, we obtain consent before using nonessential cookies or tracking technologies.
We use Cloudflare Turnstile, a website security service provided by Cloudflare, Inc., to help protect certain forms, including newsletter signups and contact forms, against automated submissions, spam, and other abuse. Turnstile may perform verification in the background without displaying a visible challenge.
To assess whether a form interaction is legitimate, Turnstile processes technical signals, which may include a visitor’s IP address, browser and device information, TLS fingerprint, user-agent information, and details about the website and Turnstile widget. These signals are used for bot detection and security. We do not use Turnstile to collect the contents of messages entered into our forms.
Cloudflare processes relevant information to provide Turnstile security checks and may also use technical signals to improve its bot-detection capabilities, as described in its own privacy disclosures. For more information, please read Cloudflare’s Turnstile Privacy Addendum.
If a security verification cannot be completed, you may be unable to submit a protected form. For questions about privacy practices on VivaraEssence, contact support@vivaraessence.com.
We do not sell or rent personal information to data brokers.
We may disclose information to trusted service providers when reasonably necessary to operate our business, including:
Service providers receive information appropriate to the services they perform and are expected to handle it securely and in accordance with applicable requirements.
We may also disclose information when required by law, to protect our legal rights, investigate suspected fraud or comply with valid legal requests.
Certain advertising or analytics activities may constitute data sharing under applicable privacy laws. Where required, we will provide the relevant notices and choices.
We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, alteration, disclosure or destruction.
These measures may include:
No method of electronic transmission or storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Retention periods depend on the type of information, its purpose and applicable legal requirements.
When information is no longer required, we take reasonable steps to delete, anonymize or otherwise securely dispose of it.
Depending on your location and applicable law, you may have the right to:
Some requests may be subject to legal exceptions, including obligations to retain transaction, tax or fraud-prevention records.
To submit a privacy request, contact:
We may need to verify your identity before processing certain requests.
We will respond according to applicable legal requirements.
VivaraEssence is developing an administrator-controlled integration called VivaraEssence Product Publisher to support the management and publication of VivaraEssence ecommerce content through Pinterest.
The integration is intended exclusively for authorized administrators managing the company's Pinterest business account.
Its purpose is to support legitimate merchant publishing activities using product information from the VivaraEssence WooCommerce store.
Pinterest API access and related functions are subject to Pinterest's authorization, permissions and developer requirements.
When the integration becomes available, an authorized administrator will be able to connect the company's Pinterest business account through Pinterest's OAuth authorization process.
The integration will request only the permissions necessary for its enabled functions.
It will not request the administrator's Pinterest password, browser cookies or login session credentials.
Authorization will be granted through Pinterest's own account-permission process.
Depending on the features enabled and permissions authorized, the integration may access:
The integration is not intended to access unrelated Pinterest accounts or collect information for unauthorized research purposes.
Pinterest API information will be used only to deliver authorized account-management and merchant-publishing functions.
These may include:
The integration is not intended to provide Pinterest-wide market intelligence or competitor benchmarking.
VivaraEssence Product Publisher is designed to require administrator review and approval before publishing each Pin.
The administrator will be responsible for selecting and reviewing:
The integration will not automatically follow users, save third-party Pins, send messages, create comments or generate artificial engagement.
Publishing and scheduling activities will be subject to Pinterest's applicable requirements for specific user knowledge and consent.
VivaraEssence will not use Pinterest API information for:
Independent product research using Google Trends, supplier information and VivaraEssence's own WooCommerce records is separate from the Pinterest integration.
The integration is designed to minimize the storage of Pinterest API information.
Pinterest account information will be retrieved when needed to provide authorized functions, rather than maintained as a separate research database.
Except where Pinterest expressly permits retention, such as certain authorized campaign analytics, Pinterest API information will not be stored persistently.
The integration may retain locally generated WooCommerce product information and administrative publishing records that do not contain prohibited copies of Pinterest API data.
Authorization credentials will be subject to restricted access and appropriate security safeguards.
Any retention of Pinterest-related information will follow Pinterest's applicable developer requirements and relevant privacy laws.
When the integration is operational, authorized administrators will be able to disconnect their Pinterest account.
Disconnection will be designed to:
Disconnection does not automatically delete WooCommerce products or content already published on Pinterest.
Until self-service disconnection is available, or if assistance is needed, administrators may contact:
Subject: Connected Account Data Deletion
Deletion requests will be handled according to applicable law and Pinterest's developer requirements.
VivaraEssence does not intend to sell, rent or disclose Pinterest API information to data brokers, unrelated advertisers or third parties for independent commercial use.
Information accessed through the integration will be used for the authorized services described in this section.
The integration is designed to include:
These controls must be implemented and verified before the corresponding integration features are enabled.
VivaraEssence is an independent ecommerce business.
VivaraEssence Product Publisher is not sponsored, endorsed or operated by Pinterest.
Pinterest and related trademarks belong to their respective owners.
Use of Pinterest services remains subject to Pinterest's applicable terms, policies and permissions.
For questions concerning the VivaraEssence Pinterest integration, account authorization or deletion requests, contact:
Email: support@vivaraessence.com
Website: https://vivaraessence.com/
Our website may contain links to third-party websites, payment platforms, shipping providers and social media services.
These services operate under their own privacy policies and terms.
VivaraEssence is not responsible for the independent privacy practices of third-party websites.
We encourage visitors to review the applicable privacy policies before sharing personal information.
Our website is intended for a general shopping audience and is not directed to children under the age of 13.
We do not knowingly collect personal information directly from children under 13.
If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete the information as required by applicable law.
Parents or guardians with concerns may contact support@vivaraessence.com.
We may update this Privacy Policy periodically to reflect changes in:
When changes are made, we will update the Last Updated date at the beginning of this policy.
Where required by law, we will provide additional notice or obtain consent for material changes.
We encourage visitors to review this policy periodically.
For questions about this Privacy Policy, personal information, privacy rights or data deletion requests, please contact:
VivaraEssence
Website: https://vivaraessence.com/
Email: support@vivaraessence.com
We are committed to responding to privacy inquiries and protecting the information entrusted to us.