Terms and Conditions for Vivaraessence
Welcome to Vivaraessence
1. Introduction
These terms and conditions outline the rules and regulations for the use of https://vivaraessence.com .
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Vivaraessence if you do not agree to take all of the terms and conditions stated on this page.
2. Copyright Notice
Copyright © 2024 Vivaraessence. All rights reserved. All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of vivaraessence or its content suppliers and protected by USA and international copyright laws.
3. License to Use Website
Unless otherwise stated, vivaraessence and/or its licensors own the intellectual property rights for all material on vivaraessence. All intellectual property rights are reserved. You may access this from vivaraessence for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
- Republish material from vivaraessence
- Sell, rent, or sub-license material from vivaraessence
- Reproduce, duplicate or copy material from vivaraessence
- Redistribute content from vivaraessence
4. User Account
If you create an account on our website, you are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. Providing false contact information of any kind may result in the termination of your account.
5. Products or Services (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
6. User Comments, Feedback, and Other Submissions
If you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.
7. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
8. Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of [Your Country/State] and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
10. Changes to Terms and Conditions
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
11. Contact Information
Questions about the Terms and Conditions should be sent to us at support@vivaraessence.com .
End of Terms and Conditions
VivaraEssence Refund & Returns Policy
VivaraEssence Refund & Returns Policy – Hassle-Free 30-Day Returns
Our Promise:
At VivaraEssence, your satisfaction is our priority. We take pride in the quality of our collections and want you to adore every piece you purchase. If for any reason you are not completely satisfied, we are here to help with a straightforward refund and returns process.
Returns:
You have 30 days to decide if an item is right for you. VivaraEssence will refund or exchange an item, provided that it has not been worn, altered, or washed, and all tags remain attached.
Refund:
To start a return, please visit our Returns Center and enter your order number and email address. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
To return your product, you should mail it to our distribution center. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Non-returnable items:
Some items are non-returnable. These include gift cards, lingerie, swimwear, and any items marked as “Final Sale.”
Faulty Items:
If the item you received is faulty, please contact our customer service team immediately with your order number, the faulty item’s name, and a description of the fault. We will work with you to ensure a speedy resolution.
Late or Missing Refunds:
If you haven’t received a refund yet, check your bank account again and contact your credit card company. It may take some time before your refund is officially posted. If you’ve done this and still have not received your refund, please contact us at refunds@vivaraessence.com .
Need Help?
Our customer service team is available to make your experience as effortless as possible. Please do not hesitate to reach out at support@vivaraessence.com with any questions or concerns regarding our Refund & Returns Policy.
Remember, your style should be effortless and your shopping experience seamless.