FAQs

 

Introduction Got questions? 

We’ve got answers! Our FAQs are designed to help clarify common queries you might have about VivaraEssence’s products, services, and policies. If you need more detailed information, visit our website at VivaraEssence or contact our support team.

Product Information

What types of products does VivaraEssence offer? 

  1. VivaraEssence offers a wide range of fashion products including clothing, accessories, and beauty products designed to elevate your style.

2. How do I know which size to order?

Check our detailed size guide linked here Size Guide to find your perfect fit.

Ordering and Shipping

3. How can I track my order?
Once your order is shipped, you will receive a tracking link via email. You can also track your order directly on our website under My Orders.

  1. Do you ship internationally?

    Yes, we offer international shipping. Additional charges and longer delivery times may apply.” Returns and Refunds”

5. What is your return policy? We accept returns within 30 days of purchase. Items must be unworn, in their original condition, and with tags attached.

  1. How do I process a return or exchange? Visit our Returns Center here for a step-by-step guide on processing returns or exchanges.

Privacy and Security 

7. How does VivaraEssence protect my personal information?
Please refer to our Privacy Policy for detailed information on how we protect and use your data.

  1. Are online transactions secure? Yes, all transactions are encrypted with the latest SSL technology to ensure your data is protected.

Contact Information
9. How can I contact customer service? 

Email us at support@vivaraessence.com or